
FAQ
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What types of payment does Natu Naturals accept?
We accept all major credit and debit cards, and Afterpay, allowing you to shop now
and pay later in installments.
Are Natu Naturals products vegan and cruelty-free?
Yes! Our products are vegan-friendly and cruelty-free. We do not use any animal-
derived ingredients, and we never test on animals.
Are Natu Naturals products natural and organic?
Our products are formulated with high-quality, naturally derived ingredients. While
they are not 100% natural, they contain over 93% naturally derived ingredients. We
also use 100% certified organic Argan Oil for its deep hydration and nourishment
benefits.
How is Natu Naturals different from other hair care brands?
Natu Naturals is uniquely formulated with:
- Water-based hydration – Our lightweight, water-based formulas deeply
moisturize without buildup. - Scalp-friendly ingredients – With Aloe Vera, Turmeric Extract, and
Rosemary Essential Oil, our products nourish the scalp while promoting healthy hair
growth. - No harsh chemicals – Free from sulfates, parabens, and phthalates,
ensuring gentle yet effective hair care. - Tailored for all hair types – Designed to work on curly, coily, straight,
wavy, and fine hair.
What fragrances do you use in Natu Naturals products?
We use naturally derived fragrances:
• Shampoo, Conditioner, and Hair Mask – Scented with a fresh and
tropical Coconut & Lime Fragrant Oil (Naturally Derived).
• Hair Growth Serum – Infused with Rosemary Essential Oil for a herbal,
soothing scent.
Where is Natu Naturals manufactured?
All Natu Naturals products are proudly Australian-made, ensuring high-quality
formulations with locally sourced ingredients.
Are Natu Naturals products free from sulfates, parabens, and silicones?
Yes! Our formulas are free from:
✔ Sulfates – No harsh cleansing agents that strip moisture.
✔ Parabens – No harmful preservatives.
✔ Phthalates – No synthetic softeners that can affect hair health.
✖ Silicones – Some formulas (Conditioner & Hair treatment) contain Quaternium-80,
a lightweight silicone alternative for added smoothness.
Where can I purchase Natu Naturals?
You can shop our products:
• Online: Visit www.natunaturals.com for convenient ordering.
• In-store: Available at our hair salon 7/12 Restwell Street, Bankstown
NSW 2200.
Are Natu Naturals products suitable for all hair types?
Yes! Our products are designed for all hair types, including straight, wavy, curly,
coily, and fine hair. Here’s why:
• Hydrating but lightweight – Water-based formulas deliver moisture
without weighing down fine hair.
• Moisture balance – Natural oils like Argan, Jojoba, and Castor Oil
deeply nourish dry, textured, and curly hair.
• Scalp health – Ingredients like Aloe Vera, Rosemary, and Turmeric
help with scalp hydration and growth stimulation.
• No buildup or heaviness – Free from heavy waxes and artificial fillers,
making it perfect for daily use on all textures.
Is Natu Naturals packaging eco-friendly?
We are committed to sustainable practices. Some packaging materials are
recyclable:
• Shampoo & Serum Bottles: PET and glass (remove labels before
recycling).
• Conditioner & Hair Mask Tubes: Recyclable via specialized facilities.
• Boxes: Made from paper but laminated with plastic for durability.